LOVE YOUR BODY™ CLUB

LEARN HOW TO USE YOUR LYBC CARD ONLINE AND IN-STORE

EXISTING LOVE YOUR BODY™ CLUB MEMBERS

NEW LOVE YOUR BODY™ CLUB MEMBERS

Existing/Current Love Your Body™ Club Loyalty Member

How do I get my discount online?

1. If you are an existing Love Your Body™ Club Member please register online "Register Now". You will need your Love Your Body™ Club Loyalty card number and valid email id.

2. Our Customer care team will activate your Love Your Body™ Club card onsite including member discount benefits. The activation will be done within one working day from the date of your request.You will start receiving discount benefits from this point.

How do I collect Reward Stamps?

For online purchases the qualifying reward stamps will be added in the member’s account at the end of every month.

How do I update my details?

If you are registered online, you can access your Profile Page and amend your details here. Now it's time to start enjoying the benefits. We look forward to rewarding you at The Body Shop!

Disclaimer,

Information provided onsite should match the information provided at store during Love Your Body™ Club membership registration. If you face problems in registering our membership please contact our customer care team at +918287666041 or email us at customercare.tbs@questretail.in.

NEW LOVE YOUR BODY™ CLUB MEMBERS

If I buy a Love Your Body™ Club card online today, will I receive my discount straight away?

Yes. If you buy a Love Your Body™ Club card online today, you will enjoy your discount straight away in the same invoice. Love Your Body™ Club discount is not available on Love Your Body™ Club membership card purchase and Gift voucher purchase.

How do I get my discount online on future purchases?

1. Our customer care team will activate your Love Your Body™ Club membership discount benefit. The activation will be done within one working day after dispatching the card to you and you will start receiving your membership discount benefit online on all MRP purchases from this point. Once you will receive this loyalty card you can use this to get membership benefits in-store also

2. You will receive your membership card in the post. The card will arrive in a separate package from your product order.

How do I collect Reward Stamps?

For online purchase the qualifying stamps will be added in the member’s account at the end of every month.

Terms and Conditions

Love Your Body™ Club Membership entitles you to get 10% off on all MRP products purchased in-store or online for 12 months from the date of purchase of membership unless otherwise stated. The 10% membership discount does not apply to purchases of gift voucher or Love Your Body™ Club membership card. Card discount is not available in conjunction with any other in-store or online promotion unless otherwise stated. You can join Club tier membership by paying membership fee of Rs. 500. You will get free Club tier membership renewal on accumulated spends of Rs. 10,000 in 12 months.

You will receive a stamp for each single transaction worth Rs. 2000 or more after your 10% discount is applied (a Qualifying Reward Stamp). After the 3rd stamp you will receive a gift voucher worth Rs. 300. After the 6th stamp you will receive a gift voucher worth Rs. 400. After the 9th stamp you will receive a gift voucher worth Rs. 500 & after the 13th stamp, you will receive a gift voucher worth Rs. 1000. Member must receive their gift voucher on the day they receive their qualifying stamp. Gift voucher received from stores can be redeemed in-store only and E-Gift voucher received from online channel can be redeemed only at online store. Members will get the stamps for online purchases at the end of every month in their account.

The membership is non-transferable and discount cannot be clubbed with any other ongoing promotions & discounts.

The Club Membership privileges and incentives are only valid upon presentation of the card at the time of payment in-stores or after online activation. Membership privileges cannot be exchanged for cash. No product exchange is permitted. Use of this loyalty card constitutes your acceptance of the terms & conditions of Love Your Body Club program as prescribed or amended from time to time by The Body Shop India.The decision of the company shall be final and binding. Any dispute shall be subject to the jurisdiction of the Delhi Court only. In event of loss or damage of Love Your Body™ Club Loyalty card please inform customercare.tbs@questretail.in

This is only a Membership Card not a credit/Debit card and is a property of The Body Shop India. If found please return it to The Body Shop store or send to: Quest Retail Pvt. Ltd. 7th Floor, Tower A, Infinity Tower, DLF Cyber City, DLF Phase – II, Gurugram, Haryana. Use of the Loyalty card is governed by the terms and condition of the Love Your Body Club Loyalty program.