Name*
Email ID*
Phone No*
Order No*
LYB No:
Preferred mode of contact:	Phone Email
1. Did you find our site easy to navigate?	Yes No
2. Was it easy to find all information about the products you want to shop?
3. Was the billing check out process on our website easy?	Yes No
4. Did the discount offer get credited when you billed your chosen items?	Yes No
5. Are you satisfied with the shopping experience of our website?	Yes No
6. Rate your overall shopping experience:	Excellent Very Good Good Average Not satisfactory
7. How did you learn about our website?	Friend & Family E-mailer / sms Social Media
8. Would you recommend our website to your friends and family?	Yes No
9. What is the best thing about The Body Shop? Remarks/ suggestions to improve our experience